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Pandemic housing policy responses were fast and mostly effective but support for renters was patchy: report

Research examines what housing policy responses worked well and what lessons can be learned  

11 Apr 2022


  • In the private rental sector, extraordinary early responses—eviction moratoriums, rent negotiations and rent relief—were not implemented completely and produced mixed and modest outcomes
  • At least 12,073 rough sleepers benefited from COVID-19 emergency accommodation programs by early 2021
  • Social housing sectors nationally were able to provide relative stability, security and safety that protected tenants during the COVID-19 pandemic
  • Economists agreed income support measures had strongly supported consumer spending and employment but were critical of policy measures for the homeowner sector

When COVID restrictions shut down Australian workplaces, the emergency response by the states and territories in private rental policy—eviction moratoriums, frameworks for rent variation and rent relief—was remarkable, but the implementation of these measures was patchy, leaving the sector’s landlords and agents responsible for their delivery, according to new AHURI research.

The research, ‘Australia’s COVID-19 pandemic housing policy responses’, undertaken for AHURI by a team of researchers led by the University of South Australia, reviewed Australia’s COVID-19 housing policy responses to better understand what worked, who was supported and how successful the interventions were.

‘While the emergency response to private rental policies applied by the states and territories was remarkable, discussions with sector stakeholders showed there was dissatisfaction with the rules around rent variations and a feeling that policy makers should not expect the sector’s landlords and agents to cover critical events,’ says lead researcher Professor Chris Leishman of the University of South Australia.

‘In addition, only a small minority of tenants, between 8 and 16 percent, got a rent variation, while more were discouraged or refused and more moved out. We also saw also evidence of significant underspending in most rent relief schemes.’

A survey of economist experts agreed that income support measures had strongly supported consumer spending and employment but were critical of policy measures for the homeowner sector. The national and state policies implemented to support home ownership during COVID helped in the short term but may cause problems later on as the effects of ‘bring-forward’ demand coupled with labour and material shortages contribute to rising prices.

‘We identified that greater collaboration with industry in the development of policy settings, such as with HomeBuilder, could have avoided some of the supply and cost issues and spread the level of development activity over a longer period,’ says Professor Leishman.

In general, Australia’s interventions in helping people experiencing homelessness during COVID were seen as being very effective. State and territory government interventions placed many rough sleepers and other homeless people into temporary emergency accommodation to protect them, and the wider public, from infection.

‘The scale, as well as the rapid evolution, of Australia’s emergency measures compared favourably to similar initiatives seen internationally. Such a positive response does raise the question of whether governments can maintain effective policies into the future,’ says Professor Leishman.

Building social housing in response to the pandemic has been an important source of economic stimulus and re-investment in housing infrastructure, particularly in Queensland, Tasmania, Victoria and Western Australia. However, without centralised national government commitment, it’s unlikely that the recovery in low-cost rental housebuilding indirectly triggered by the pandemic will endure beyond 2025. Australia’s approach stands in stark contrast to large-scale, centrally led social house building industries seen internationally.

‘Overall, our research shows that for housing policy interventions to be most effective there should be better sharing of information between state and territory jurisdictions on a regular basis, as well as between and within government, business stakeholders and not-for-profit sectors,’ says Professor Leishman.

Read this report

Australia’s COVID-19 pandemic housing policy responses