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A service delivery approach now widely adopted in diverse settings in the human services and health sectors. The Case Management Society of Australia uses the following definition of case management: ‘Case management is a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual’s holistic needs through communication and available resources to promote quality cost-effective outcomes.’

An economic system that calls for production and consumption processes to function within a closed environmentally sustainable loop whereby the lifecycle of the product is extended. The concept of a circular economy typically draws on the following principles: reduction, reuse, recycling, and recovery of materials. The objective is to achieve sustainable development based on environmental quality, economic prosperity and social and intergenerational equity.

A strategic place-based intervention facilitated by formal partnership agreements between the different levels of government (Commonwealth, state and local), the private sector and local communities. In Australia, City Deals are initiated by the Commonwealth government and typically involve a 10- to 15-year commitment. Their main function is to facilitate urban transformation and stimulate economic investment in infrastructure and other urban facilities.

A community of homes with shared common facilities that are managed and maintained by community members.

A supportive housing model that integrates housing with on-site support services in a congregate setting. The target cohort of Common Ground projects are people with experience of chronic homelessness that have high and complex needs and low-income households. Housing and support provision are informed by Housing First principles, including access to permanent housing for tenants, supporting them to maintain their tenancy and address their support needs. Engagement with services is voluntary and not a condition of tenancy.

A non-taxable income supplement paid by the Commonwealth Government to eligible people who rent in the private rental market or community housing. It is available to renters who receive a social security payment (more than the base rate of Family Tax Benefit Part A), a service pension or income support supplement. CRA is calculated at the rate of 75 cents for every dollar of rent payable above the rent threshold until the maximum threshold rate of payment is reached. Rent thresholds and maximum rates vary according to family situation and the number of children.

The CSHA was a joint Commonwealth-State arrangement which assisted both renters and purchasers obtain appropriate accommodation. It was mainly concerned with the provision of public housing but did provide funding for other types of tenure as well, including community housing, crisis accommodation, Aboriginal rental housing, private rental support and home ownership support.

A form of social housing assistance that is managed, or owned and managed, by not-for-profit community housing providers where access and rent is determined on tenant income and sometimes other eligibility criteria.

Also see social housing

A not-for-profit organisation that provides safe, secure, affordable and appropriate rental housing, including social housing for or low income housing that is rented at a discount to market rents. Community housing can cover short, medium and long term tenancies. Community housing providers may include housing cooperatives, housing associations and other community service organisations

A form of shared ownership of a property, where the land component of a residential property is owned by a community based, not-for-profit legal entity and the actual building is owned (or leased long-term) by an individual household.